If you found this title; having similar issue and/OR if you have resolved this issue would appreciate if you can share thoses fixes or workarounds.
Siebel v 8.2.2.3
Recent Records @ Contact Home are not showing when I login as Open UI,
but the same URL with same credentials if I login as High Interactivity they are showing!
Is this Open UI issue?? If so Service Request Home should'nt be showing "Recent Records" SRs??
I have checked the Responibilities whether the view is given to the agent or not!
I did make sure the BC has it's user property related to Recent Records exists
RECENT RECORDS ENABLED Y
I did make sure the view is pointing is the right ONE!
Any suggestions??
