Recent Records not showing in Contact Home!

If you found this title; having similar issue and/OR if you have resolved this issue would appreciate if you can share thoses fixes or workarounds.

 Siebel v 8.2.2.3

Recent Records @ Contact Home are not showing when I login as Open UI,

but the same URL with same credentials if I login as High Interactivity they are showing!

Is this Open UI issue?? If so Service Request Home should'nt be showing "Recent Records" SRs??

I have checked the Responibilities whether the view is given to the agent or not!

I did make sure the BC has it's user property related to Recent Records exists

RECENT RECORDS ENABLED Y

I did make sure the view is pointing is the right ONE!

Any suggestions??

How to Enable Siebel OPEN UI in Mobile WebClient

Enable Siebel Open UI on the Mobile Web Client:

1. Open the corresponding cfg file of the application say for Instance for call center open uagent.cfg file
    client_install_location\bin

2. In the InfraUIFramework section, set the EnableOpenUI parameter to the following value:
[InfraUIFramework]
EnableOpenUI=TRUE

3. Save and then close the application configuration file.

4. Log into Siebel Call Center and verify that it opens the Siebel Open UI client.
   To revert to the high-interactivity client, you can set the EnableOpenUI parameter to FALSE. 
   If you do this reversion, then you must use Internet Explorer, version 8 or earlier when you open the client.


And we are all set for exploring Open UI.........!!!

OPPORTUNITY MANAGEMENT

What is Opportunity Management?

Opportunity Management allows engagement managers to coordinate information with sales representatives and  access critical sales and customer data.
Opportunity assessments create tremendous business value by allowing engagement managers
to identify and focus on critical opportunities.

Well, In simple words we could say - Opportunity Management involves coordinating with sales reps, accessing the sales and customer data (as we all know when ever there is sales need!! there exists our customers!!!)

                  At one of my client, I implemented or dealt with opportunity management, In my case,
we have sales people who does COLD COLD calling, gives them the offers and promotions about the products and convinces them to accept the offer and now the situation becomes the LEAD and LEADS ones they take the offer and it becomes the "WON" situation. So that means we got one opportunity and now the process of "ACCOUNT"  creation starts............

You can access different Opportunities screen views to:
View your own opportunities with information that may include contacts, activities, products, decision issues, competitors, estimated revenue, probability of closure, and sales stage.
Enter information about new opportunities.
Track the status of an opportunity through the sales cycle from creation to closure.
Update information about opportunities as they move through the sales cycle.
Generate presentations, quotes, and proposals based on opportunities.
Create relationships between projects and accounts and opportunities.
We can use the Siebel PRM opportunity management workflows to send email notification to the brand owner or partner employee who is assigned the opportunity and to that employee's manager when certain conditions are met.

The following opportunity management workflows are available:

Opportunity Assigned Notification Process
Opportunity Pending Notification Process
Opportunity Inactive Notification Process
Opportunity Pending Notification Process
Opportunity Lost Notification Process
Opportunity Won Notification Process